All information and personal data requested will be used by Velluci.pt/shopkeepers in the processing of your order, used in marketing campaigns, prizes or newsletters, in order to provide a better service to the user.
The completion of surveys is completely voluntary, and these are processed automatically to improve services and statistical data.
In compliance with the provisions of Law nº 67/98 of 26 October, Law on the Protection of Personal Data, the user may at any time exercise their rights of access, rectification and/or cancellation of their data. The personal data collected may be transmitted to third parties of recognized suitability for the purposes of direct marketing. If you do not want your data to be provided to third parties, just contact us indicating your name, surname, address and customer number, to the email email@example.com
The personal data of the users/customers of this site will be treated in accordance and in accordance with the Portuguese Data Protection Commission.
The user has the right to the protection of his personal data.
Velluci.pt/shopkeeper respects the right of users to information about the collection and processing of their personal data.
Velluci.pt/shopkeeper, as the controller of personal data, determines the purposes and means by which your personal data is processed, including all security measures. Velluci.pt / shopkeeper guarantees that personal data is processed in Portugal in a correct and lawful way and in accordance with good practices.
When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity.
For this reason, this website has been designed so that the use of your personal data is minimal and does not exceed the original purpose for which it was collected and/or processed. We do not reveal your identity when the purpose for which your personal data is being used for can be obtained through anonymous information.
How and what use will be given to your data
Your personal data is collected and processed by Velluci.pt / shopkeeper only for purposes strictly related to the use of this website, its services and the purchase of products. However, your personal data may also be used for other processing operations within the limits of such applications.
In particular, your personal data may be processed for the following purposes:
a) When you carry out purchase processes for products sold on this website, including the conclusion of agreements for the purchase of products, we collect your personal data in the purchase form, only for the purposes of selling, separating and transporting the products ordered by you;
b) When you request service assistance, we collect your personal data solely for the purpose of providing you with Customer Support services that are relevant to this website and for assistance;
c) When you request technical assistance, we collect your personal data in order to provide you with information about the site.
d) When you create or share your Wish List, we collect your data in order to customize our services for the purchase of products on the site;
e) When you save a delivery address, we collect your personal data in order to simplify the processing of your future orders.
f) When you register on our website, you accept the sending of commercial messages by email or any other equivalent automatic electronic means (email, sms, push notifications)
Please communicate any changes regarding your personal data in your customer account. ("My account")
Unless otherwise stated, your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Your personal data will only be communicated to third parties when necessary to process an order.
Your personal data will be disclosed to individuals or a collective for/to:
• Provision of electronic payment services, through credit/debit cards,
• Process product sales,
• Choose, pack and ship products,
• Solve problems related to the sale of products,
• Receive payments for the purchase of products,
• Process customer product returns.
Your personal data may be communicated to the police or judicial authorities, in accordance with applicable laws and regulations and upon a formal request from the authorities, for the purpose of preventing fraud against us (anti-fraud services).
In all the above-mentioned circumstances, your consent to data processing will not be specifically requested. We would like to inform you that Velluci.pt/shopkeeper processes the personal data of its users only for the purposes that are strictly related to the provision of services through this website.
Velluci.pt / shopkeeper may have access to personal data of third parties that are disclosed by users of this website, for example, when a user buys a product to be sent to a friend, when the user who pays for the product is different from the recipient of such a product, or when a user wishes to recommend to a friend a service provided on this site or the purchase of a specific product published on this site.
In any case involving the disclosure of sensitive / confidential data to velluci.pt / shopkeeper, the user will be the only person responsible for the disclosure and illegal use of such data by third parties.
However, Velluci.pt / shopkeepers cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information through this website will prevent or exclude any risk of unauthorized access or loss of data. It is advisable that your computer is equipped with software devices that protect it in the transmission and reception of data (such as up-to-date antivirus systems), and that your web browser takes adequate measures to guarantee security in the transmission of data.
Velluci.pt uses automatic data collection systems such as cookies.
A "cookie" is a device transmitted to an Internet user's hard drive. Although cookies do not contain intelligible information, they allow us to link an Internet user to their personal information.
Cookies are released by our servers and no one can have access to the information contained therein.
Only velluci.pt has access to the information collected by cookies, collectively and anonymously, in order to optimize its services and those of this site for the needs and preferences of the user and for the preparation of the web pages to be personalized.
The cookies used on velluci.pt are encrypted with a private key to which only the administrators of the platform have access.
These general conditions and all emerging disputes that are related to these general conditions, including their validity, the use of the website or any purchase on the same shall be governed by Portuguese law.
The customer is subject to the principles and terms in force at the time of his order, unless the law or competent authority imposes any change thereto.
We recommend visiting this page regularly to be aware of any changes to them.